Privacy Policy
Bangkok Ohmar Company Limited ("Service Provider") values the privacy of its service users ("Service Users") who access services through various current and future service channels ("Services"). The Service Provider is committed to the responsible collection, use, and disclosure of personal information in accordance with applicable laws and regulations. By using our services, Service Users acknowledge and agree to the terms and conditions outlined in this Privacy Policy.
Purpose of Collecting Personal Information
The collection of personal information is necessary to:
- Provide efficient, accurate, and fast services that meet the needs of Service Users.
- Process information to understand user preferences and service usage trends.
- Enhance and develop service channels for an improved user experience.
- Communicate information, updates, promotions, and activities related to the Service Provider and its partners.
Collection of Personal Information
The Service Provider collects personal information necessary for providing services, which may include:
- Full name, age, date of birth, gender, and national identification number/passport.
- Contact details such as email address, mailing address, and phone number.
- Information related to product and service orders.
- User account details, including username, password, recovery email, and profile picture.
- Transaction and financial information such as order history, but NOT credit or debit card details.
- Additional necessary information, such as product/service reviews and suggestions.
- Cookies and other tracking data to enhance user experience.
Disclosure of Personal Information
Personal information may be shared with relevant parties or legal entities necessary for service provision, including:
- Service providers such as event organizers, photographers, and logistics partners.
- Marketing and communication channels, including search engines, social media, and e-commerce platforms.
- Other necessary third parties to ensure seamless service delivery.
Data Storage and Security
The Service Provider ensures that personal information is securely stored and protected using industry-standard security measures. Information will be retained as follows:
- Customer name, email, and phone number will be stored for booking purposes and shared with service providers only for service fulfillment. These details will be retained for six (6) months after the completion of the travel.
- Credit or debit card information is NOT stored by the Service Provider to comply with payment processing regulations and ensure customer security.
- Personal information will be deleted or anonymized upon request or once the retention period expires.
For any inquiries or concerns regarding this Privacy Policy, please contact Bangkok Ohmar Company Limited.
